Terms of Service

Last Updated: April 2026

Welcome to Dealz Gate. These Terms of Service explain the rules and conditions that apply when you visit our website, browse our products, place an order, or use any of our services.

By using our website or placing an order through Dealz Gate, you agree to these Terms of Service, our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies published on our website.

If you do not agree with these Terms, please do not use our website or services.

1. Store Information

Dealz Gate is an online store that sells various electronic products inside Jordan.

Our contact information is:

Store Name: Dealz Gate
Phone: 00962797006638
Email: DealzGate@gmail.com
Address: Jordan, Amman, Rifaa Al-Ansari Street

2. Eligibility to Use the Website

By using this website, you confirm that you are legally able to enter into a purchase transaction under the laws applicable to you, or that you are using the website under the supervision and approval of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or communicating with us.

3. Products and Product Information

We make reasonable efforts to display product information, images, prices, specifications, and availability as accurately as possible.

However, product images, colors, size appearance, packaging, or displayed details may vary slightly depending on your screen, device settings, supplier updates, or manufacturer changes.

We reserve the right to update, modify, replace, or discontinue any product, price, description, offer, or availability at any time without prior notice.

4. Orders

When you place an order through our website, you are making a request to purchase the selected product or products.

Dealz Gate reserves the right to accept, reject, cancel, or modify any order when necessary, including but not limited to cases of:

• Incorrect product information or pricing errors.
• Product unavailability or stock issues.
• Incomplete, incorrect, or unreachable customer information.
• Suspected fraud, misuse, or suspicious order activity.
• Delivery limitations or circumstances outside our control.

If we need to cancel or modify your order, we will try to contact you using the phone number, email address, or details provided at the time of placing the order.

5. Prices and Payment

All prices are displayed in Jordanian Dinar unless stated otherwise.

Prices, offers, discounts, and promotions may change at any time without prior notice. The price applied to your order will be the price shown at the time your order is submitted, unless there is an obvious error.

Dealz Gate currently accepts the following payment methods:

• Cash on delivery.
• CliQ payment upon delivery.

You agree to provide accurate payment and contact information and to complete payment according to the selected payment method.

6. Shipping and Delivery

Dealz Gate provides delivery to all areas within Jordan for a fixed delivery fee of 3 JOD.

Estimated delivery time is usually between 12 to 24 hours from order completion, depending on location, order confirmation, product availability, and delivery circumstances.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, incorrect customer information, weather conditions, high order volume, or force majeure events.

Customers are responsible for providing a correct delivery address and reachable phone number. If the customer cannot be reached or the provided information is incorrect, delivery may be delayed or cancelled.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy.

Due to the nature of electronic products, Dealz Gate does not accept returns or exchanges after delivery unless the product has a confirmed manufacturing defect.

Change of mind, incorrect product choice, opened or used products without a manufacturing defect, or damage caused by misuse are not accepted as valid reasons for return or exchange.

For any return, exchange, refund, or warranty-related request, please contact customer service at: 00962797006638

8. Warranty

All products sold by Dealz Gate are covered by manufacturer warranty according to the terms and conditions of the manufacturer or authorized supplier.

The warranty covers manufacturing defects only. It does not cover issues caused by misuse, physical damage, breakage, liquid damage, electrical misuse, unauthorized repair, modification, improper installation, or use of incompatible accessories.

Warranty claims may require inspection, proof of purchase, product packaging, accessories, photos, videos, or review by the manufacturer, supplier, or authorized service provider.

9. Customer Responsibilities

By using our website or placing an order, you agree to:

• Provide accurate personal, contact, payment, and delivery information.
• Review product details carefully before placing an order.
• Inspect your order upon delivery and report any issue as soon as possible.
• Use products according to manufacturer instructions and safety guidelines.
• Keep your proof of purchase for warranty or support purposes.
• Not misuse the website, submit false information, or attempt unauthorized access.

10. Website Use and Prohibited Activities

You may use our website only for lawful personal shopping purposes.

You agree not to:

• Use the website for any unlawful, fraudulent, abusive, or harmful activity.
• Interfere with the security, operation, or availability of the website.
• Copy, reproduce, scrape, extract, or misuse website content without permission.
• Upload or transmit viruses, malicious code, spam, or harmful materials.
• Impersonate another person or provide false or misleading information.
• Use automated tools, bots, or scraping systems in a way that affects the website or violates these Terms.

We reserve the right to restrict, suspend, or block access to the website if we believe these Terms have been violated.

11. Intellectual Property

All content on the Dealz Gate website, including text, images, logos, graphics, product presentation, designs, and website layout, is owned by or licensed to Dealz Gate or its respective owners.

You may not copy, reproduce, distribute, modify, publish, or use any website content for commercial purposes without prior written permission from Dealz Gate.

12. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, delivery providers, analytics tools, or external websites.

We are not responsible for the content, privacy practices, security, or terms of third-party websites or services that are not operated by Dealz Gate.

13. Relationship with Shopify

Our store is powered by Shopify, which provides the technical platform that enables us to operate our online store.

Any purchase made through our store is a transaction directly between the customer and Dealz Gate. Shopify is not responsible for sales, products, delivery, warranties, customer service, or any issue related to your purchase from Dealz Gate.

14. Errors, Inaccuracies, and Availability

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, prices, offers, availability, delivery times, or other details.

We reserve the right to correct any error, update information, change availability, or cancel an order affected by incorrect information at any time, even after an order has been submitted.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Dealz Gate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or inability to use them.

Dealz Gate’s responsibility for any product-related issue is limited to the solutions available under the manufacturer warranty, applicable policies, and applicable law.

16. Force Majeure

Dealz Gate shall not be responsible for delays, failure to deliver, or inability to perform any obligation caused by circumstances outside our reasonable control, including but not limited to weather conditions, courier delays, supply shortages, technical issues, government actions, emergencies, or force majeure events.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

18. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes in our business, website operations, policies, or legal requirements.

The updated version will be posted on this page with the revised “Last Updated” date. Your continued use of the website after changes are posted means that you accept the updated Terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the Hashemite Kingdom of Jordan.

Any dispute arising from the use of our website, services, or purchases shall be handled by the competent courts in Jordan, unless otherwise required by applicable law.

20. Contact Information

If you have any questions about these Terms of Service, your order, warranty, delivery, or any issue related to our services, please contact us:

Dealz Gate
Phone: 00962797006638
Email: DealzGate@gmail.com
Address: Jordan, Amman, Rifaa Al-Ansari Street