Privacy Policy

Last Updated: April 2026

This Privacy Policy explains how Dealz Gate collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use any of our services.

By using our website or purchasing from Dealz Gate, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us or that is collected automatically when you use our website.

The information we may collect includes:

• Your full name.
• Phone number.
• Email address.
• Billing and delivery address.
• Order details and purchase history.
• Payment method details, such as cash on delivery or CliQ payment confirmation.
• Customer service communications.
• Device, browser, IP address, and website usage information.

2. How We Use Your Information

We use your personal information only for legitimate business purposes related to operating our online store and providing our services.

Your information may be used to:

• Process and confirm your orders.
• Arrange delivery across Jordan.
• Contact you regarding your order, delivery, warranty, or customer support request.
• Verify payment details, including cash on delivery and CliQ payment upon delivery.
• Provide after-sales support and warranty-related assistance.
• Improve our website, products, and customer experience.
• Send service-related updates or promotional communications, where permitted.
• Protect our website and customers from fraud, misuse, or unauthorized activity.
• Comply with applicable legal, tax, accounting, or regulatory obligations.

3. Order, Delivery, and Payment Information

Dealz Gate sells electronic products within Jordan. We use customer information to process orders, arrange delivery, and provide customer support.

Delivery is available to all areas of Jordan for a fixed fee of 3 JOD. Estimated delivery time is usually between 12 to 24 hours from order completion, depending on location and order circumstances.

We currently accept the following payment methods:

• Cash on delivery.
• CliQ payment upon delivery.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties only when necessary to operate our business and provide our services.

We may share information with:

• Shopify, as our eCommerce platform provider.
• Delivery and logistics providers to deliver your order.
• Payment, banking, or verification service providers when required.
• Customer support, technical, analytics, or marketing service providers.
• Government, legal, or regulatory authorities when required by applicable law.

Any third party that receives your information is expected to use it only for the purpose of providing the required service or complying with applicable legal obligations.

5. Shopify Platform

Our store is powered by Shopify. Shopify may collect and process certain personal information when you visit, browse, or purchase from our store in order to provide hosting, checkout, payment, analytics, security, and related eCommerce services.

Shopify may process your information in accordance with its own privacy practices. You may review Shopify’s privacy information through Shopify’s official privacy resources.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and support advertising or marketing activities.

You may control or disable cookies through your browser settings. However, disabling cookies may affect some website features or checkout functionality.

7. Marketing Communications

We may use your contact information to send promotional messages, offers, or updates related to Dealz Gate products and services, where permitted by law.

You may opt out of marketing communications at any time by following the unsubscribe instructions where available or by contacting our customer service team.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of data transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted online.

9. Data Retention

We retain personal information for as long as necessary to provide our services, complete transactions, support warranties, comply with legal obligations, resolve disputes, and maintain business records.

When your information is no longer required, we may delete, anonymize, or securely store it in accordance with applicable requirements.

10. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also contact us to update your information or ask questions about how your personal data is used.

To submit a privacy-related request, please contact our customer service team at:

Phone: 00962797006638
Email: DealzGate@gmail.com

11. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority applicable in Jordan.

If you believe that a child has provided us with personal information, please contact us so we can review and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of websites that are not operated by Dealz Gate.

We recommend reviewing the privacy policies of any third-party websites you visit.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website operations, legal requirements, or business needs.

Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy, how we use your information, or how to exercise your privacy rights, please contact us:

Dealz Gate
Phone: 00962797006638
Email: DealzGate@gmail.com
Address: Jordan, Amman, Rifaa Al-Ansari Street